FAQ

Xplora Luxe is a luxury concierge service offering curated experiences that blend wonder and authenticity. From bespoke yacht charters to private cultural tours and VIP event access, we provide tailored moments of luxury for our Customers.

Booking with Xplora Luxe is simple: Visit our website. Browse our curated luxury experiences. Select your desired date and service. Complete payment, and receive an immediate confirmation via email. For any special requests or custom bookings, please contact our concierge team at [email protected]

Yes, we cater to group bookings for corporate events, weddings, or family gatherings. Please contact our concierge team to discuss your group’s specific needs and to receive a customised proposal.

While Xplora Luxe is primarily based in Dubai, we are continuously expanding our network of partners globally. Please check our website for updates on new destinations, or contact us to inquire about bespoke experiences in other locations.

If you wish to upgrade from Gold to Platinum membership, please visit our membership portal or contact support. Upgrades come with additional perks and can be processed seamlessly.

Absolutely! Xplora Luxe offers beautifully packaged gift certificates and bespoke experience gifts. You can personalise the message and select the experience or leave it open for the recipient to choose.

We recommend booking as early as possible, especially for high-demand or seasonal experiences. However, our concierge team can accommodate last-minute bookings based on availability.